Returns & Exchanges

We want you to love your hair, which is why Mayvenn offers a 30-day money-back guarantee on all products, even if they have been installed or dyed. If you are not completely satisfied, we will provide a full refund or exchange to ensure you find your perfect look.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process for a refund or exchange.

• 2.
  Print Your Label

  After submitting your request, a pre-paid FedEx shipping label will be generated for you to download and print at no additional cost.

• 3.
  Package and Ship

  Securely pack your items in their original packaging if possible, attach the pre-paid label, and drop the package off at any authorized FedEx location.

• 4.
  Quality Check and Refund

  Once our team receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.